I cannot speak highly enough of Luciana. During a time when our organisation was undergoing a significant amount of change, Luciana provided me with invaluable guidance, professional advice and support, delivered on a one to one basis with a personal touch. Nothing was ever too much trouble, and she was an absolute pleasure to deal with. Without a doubt I would highly recommend using her services.
Manager, Financial Reporting, Government Dep Qld.
Luciana was excellent. She was clear in objectives and delivery. She was the major contributor to the best outcomes I’ve ever been part of.
George
Workshop Participant, Thailand
Luciana’s facilitation skills during our retreat were high quality. She was prepared, the team came a long way in a short time with a much deeper understanding of the complexities of other Regions and their diverse perspectives on the same issues. Pace was maintained, yet flexibility and openness too. We came away with a very clear direction and consensus on the steps forward, individual responsibilities and deliverables. Nineteen of the 20 participants rated Luciana’s facilitation skills 4.5 or higher on a 1-5-scale.
Mark
Program Director, UN Organisation, Switzerland
With Luciana’s coaching we realised many of the outputs we’d agreed on were still at concept stage rather than implementable or actionable priorities. Luciana guided us in transforming previously agreed concept driven priorities into action orientated specific tasks. We agreed to identify only 2 Vital priorities and specific measurable actions for each work cluster. This made us leap from Capacity to Capability mode – it changed our mindset.
William
Head of Program UN Organisation, Switzerland
Feedback on how Luciana works with groups is consistently positive around her knowledge of topics, delivery skills, responding to questions, giving instructions and rapport with group.
Sam
Director, Non Profit Organisation